Privacy Policy

1. Purpose of Collection and Use of Personal Information

Machine Pro Inc. (the 'Company') collects the minimum necessary personal information to respond to customer inquiries, provide quotes, consult on solutions, and deliver services.

2. Personal Information Collected

The Company may collect the following information upon registering customer inquiries and consultations:

• Collected Items: Name, Company Name, Contact Number, Email Address, Inquiry Details

3. Retention and Use Period of Personal Information

In principle, once the purpose of collecting and using personal information has been achieved, the information is destroyed without delay. However, if retention is required pursuant to applicable laws, it will be stored for the period prescribed by law.

• Records on consumer complaints or dispute settlement: 3 years (Act on the Consumer Protection in Electronic Commerce)

4. Provision of Personal Information to Third Parties

The Company does not provide user's personal information to third parties in principle, except when required by laws or requested by investigative agencies in accordance with procedures prescribed by law.

5. Privacy Officer

The Company designates a Privacy Officer as follows to handle customer complaints and remedies related to personal information processing: